American Express specifies 34 reason codes under the. American Express: Reason Code C08 Goods or services. A reason code or a chargeback reason code is a string of symbols (numbers and letters). This merchant program allows Amex to process disputes as soon. Chargebacks (Debit Mastercard and Europe Dual Acquirer) This resource creates a new Debit MC message chargeback for Debit Mastercard and Europe Dual Acquirer. Customers cannot dispute pending credit card transactions; they have to wait for it to actually post to their account before they can initiate a dispute. All received credit card disputes include a reason code. If you do receive a legitimate duplicate processing chargeback, do not issue a direct credit to the cardholder - the credit will automatically be applied. Ready to Start Preventing. Network reason code is available on the dispute object. Mastercard Visa Transaction modifiers Support and contact information 02 03 04 32 46 58 71 86 Contents. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. This reason code means that the cardholder claims that they were billed for lodging services that they had already canceled. American Express. The shorthand description is “EMV Counterfeit. 4 (previously under reason code 53) applies when a cardholder can verify that the received merchandise was counterfeit. Search the Chargeback Reason Code Database. Code. CARDeposit is a long-running American Express program. Network Processing ® © Network Processing ® © Chargeback reason codes identify the general reason behind a chargeback. Hard Decline. mastercard chargeback reason code 34. A chargeback happens when a customer requests for a transaction to be reversed. 800. The new processes — Visa Claims Resolution and. Dear [Credit Card Company or Bank Issuer], This is a rebuttal letter to contest chargeback [number] for [dollar amount]. 13. The time limits for responding to a chargeback also vary based on the card scheme and the chargeback reason code. Acquirer Use of Message Reason Code 7623. 4860 Credit Not Processed. Key-in your chargeback reason code and get a detailed explanation of what it means, how to fight the chargeback, and how. We’ll start with the bad news: Chargebacks increase by over 20% each year. ” This reason code has been retired by Mastercard, but it was used when the cardholder did not receive the goods or services they purchased. Since transaction IDs are randomized numbers specific only to individual, private. Category. Using our e-commerce fraud prevention tools, we help lower friendly fraud costs and chargeback rates, but also reduce gift card and coupon abuse, and promote secure login authentication. 4871 – Chip Liability Shift – Lost / Stolen / Never Received Issue. Visa’s process introduces four dispute categories and associated numerical labels (Fraud – 10, Authorization – 11, Processing Errors – 12, Consumer Disputes – 13) under which the renamed reason codes will be placed. 3 Other Fraud – Card Present Environment 83(1) 10. . They utilize bank identification numbers in the range between 34**** and 37. In this blog post, discover the issuer's role & the importance of timely responses. TC40 is the name of the report that issuing banks send to Visa to report fraudulent transactions as part of its Risk Identification Service, and SAFE ( System to Avoid Fraud Effectively) is Mastercard’s analogous fraud monitoring program. A chargeback with reason code 4853 may refer to disputes where the customer claims that a charge on their account is invalid. American Express specifies 34 reason codes under the. Reason Code Reason Description; 4752: Does not Recognize: The cardholder claims that they do not recognize the transaction and states that they did not authorise the charge to their credit card. The transaction was recurring and the cardholder failed to meet the cancellation terms of the. ”. 4859 Addendum, No-show, or ATM Dispute. Below are some examples of more common reason codes. Reason Code 12. A chargeback reason code may display a chargeback related to fraud, processing errors, consumer disputes, or a variety of other reasons. The Mastercard dispute reason code 4853 Cardholder dispute is a relatively new reason code which is raised when the cardholder contacted their issuer claiming that one of the following dispute reasons is applicable:. card networks like Visa have created a breakdown of the acceptable causes for a customer to dispute a credit card transaction by filing a chargeback. 4853 Cardholder Dispute. 34: Duplicate Processing. ” This code indicates that a counterfeit chip-and-pin card was used to make a purchase from a merchant who didn't follow the proper procedure for chip-and-pin. The reason code may not reflect the true reason for the chargeback. This is a card present response, but in a card not present environment. Below is a list of Mastercard chargeback codes used in eCommerce. This code indicates that the cardholder claims not to have agreed to a currency conversion that took place. 304. 2 What NOT to Send 20 10. For example, the merchant bills the cardholder in installments. This can happen to merchants in a high-risk credit card processing category. From a merchant’s perspective, the greatest asset offered by 3DS is protection against liability in the event of fraud. Address Verification Service, or AVS, is one of the most widely used payment card fraud prevention tools among merchants in the US. Mastercard chargebacks are classified into 4 categories: Authorization, Cardholder disputes, Fraud, and Point-of-Interaction errors. Make sure you differentiate between card-absent and card-present transactions during clearing by noting internet, phone, or mail orders. Change of Chargeback Reason to an Authorization-related Chargeback Replace ‘Change of Reason within the Cardholder Dispute Chargeback’ with this section. EMV has been a mostly global standard since 2004. There are a wide range of reasons, valid. 2: Cancelled recurring transaction: VCR Dispute Reason Code 13. Thursday, February 10, 2022. Steps to Prevention. An issuer can initiate a first chargeback when the circumstances of the transaction meet the requirement of a chargeback reason code described in the Chargeback Guide. It was originally just one facet of legacy reason code 81. mastercard chargeback reject codes. Shift (Reason Code 4871) section. 4846. . . 4: Other Fraud–Card-Absent Environment. You can learn more about each one by visiting the Mastercard Chargeback Guide. ’ All 2. Valid Values/Format: 22 - First Chargeback Handling Fee. About Mastercard chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Visa groups its chargeback codes into four main categories—fraud, authorization, processing errors, and customer disputes. ”. Pick Up Card. Discover. 1. The chargeback filing period for cardholders is usually 120 days. It was originally just one facet of legacy reason code 81. Chargeback Reason Codes List for Visa. And most go about it indirectly. Updated the Questionable Merchant Activity chargeback with claims of coercion. including the expiration date and security code. Reason code 4808 (Authorization-related Chargebacks) addresses disputes involving the timeliness of the presentment in relationship to the authorization. This requires the merchant to represent the disputed charge and submit compelling evidence that refutes the dispute claim. If a criminal manages to defeat the technology and complete an online purchase, Mastercard will shift liability away from the merchant and onto the issuer. Required Authorization Not Obtained. 975. These codes are given in response to Visa cards specifically and mean transactions can’t be processed for a short period of time. Beaufort House, 11th Floor,15 St Botolph Street, EC3A 7BB, LondonDescription of Change Where to Look • Require cardholder letter, email or Expedited Dispute Form in first chargebacks for Cardholder Disputes reason codes involvingSearch the Chargeback Reason Code Database. The sales receipt and/or date and amount of the authorization if other than the transaction date. The code can be used in multiple specific situations, many of which had their own individual codes at one time. Time Limit in Calendar Days. chargeback reason codes REASON ODE ENCYCLOPEDIA sift. g. This reason code means that the cardholder is claiming that they did not authorize or participate in a card-not-present transaction, and therefore it must be fraudulent. About Visa chargeback reason codes. Fewer Chargebacks: Alipay's unique settlement mechanism bypasses conventional chargeback processes. The aim of CE 3. 4808: This code can refer to: Account Number Not on File. S. For example, if the agency fails to provide. If you get a chargeback,. 14 - Invalid Card Number. Thus, the easiest way to prevent chargeback reason code 75 from being. This can happen if the card was actually. That’s 50% more time than what the major card networks allow. . a hotel deposit booking, a car rental, a. Issuers can raise fraud disputes on 3DS charges under Dispute Condition 10. Double-check your reason code: Mastercard have simplified how chargebacks are reported by combining a number of reason codes into a single code. Chargeback Analyst, you can make informed decisions about which Chargebacks to dispute and how to do so successfully. 1001 - Cardholder does not recognize the transaction. Real-Time Account Reporting. Some Mastercard reason codes (4808, 4870, and 4871) proceed directly to arbitration if the issuer does not accept the merchant's representment. 11/03/15 Updated these MasterCard Chargeback Codes: 08, 12, 31, 34, 42, 53, 55, 59, 60, 70, 71. Description of Change Where to Look • Require cardholder letter, email or Expedited Dispute Form in first chargebacks for Cardholder Disputes reason codes involvingDescription of Change Where to Look • Require cardholder letter, email or Expedited Dispute Form in first chargebacks for Cardholder Disputes reason codes involving• Section 4: Chargeback Reason Codes—Contains detailed information on the reason codes for the most common types of chargebacks that merchants receive. American Express specifies 34 reason codes under the. 1004 - For fraud /dispute investigation or legal/ regulatory issues. Thus, the merchant is at fault for. This reason code comes into play when a card-present transaction that requires a signature is processed and the cardholder later claims that they did not authorize the transaction and do not have a signed copy. Each card network—Visa, Mastercard, American Express, and Discover—defines and maintains their own unique set of reason codes, which are applied to disputes by the banks that issue credit and debit cards under their brands. The specific decline code is meant to give a brief explanation as to why the issuer rejected the purchase. With VCR regulations, the risk of breaching fraud-to-sales thresholds increases. . . 4860 Credit Not Processed. . Mastercard chargeback reason code 4999 falls under the “Point-of-Interaction Error” category. 4 may be able to represent the transaction and reverse the chargeback with the right compelling evidence. The number of in-person fraud attacks attempted in the UK has dropped by 69% since 2004. 7: Invalid Data. Global Security Bulletin No. Unfortunately, true fraud is not the only cause of. 7 Violation for Coercion Claim. There are a wide range of reasons, valid. The post below contains legacy information pertaining to the formerly-common Visa chargeback reason code 75. 4, MasterCard 4837, AMEX F29, Discover UA02, and so on). The tool works by checking the given address of a credit card against the address the bank has on file during a transaction. You should be. ”. . 4 Other Fraud – Card Absent Environment 93(1) 10. When a merchant sees this reason code, it means that they presented a transaction to the cardholder’s issuing bank after the deadline for doing so. Description of Change Where to Look • Require cardholder letter, email or Expedited Dispute Form in first chargebacks for Cardholder Disputes reason codes involvinginstead of chargeback reason codes Chapter 3—Dual Message System Chargebacks, Overview, Chargeback Message Reason Codes, First Chargeback: MTI 1442 Removed all references to chargeback message reason code 4802—Requested/Required Information Illegible or Missing as announced in Global Security Bulletin No. ),. Addition of pre-arbitration cycle; April 2020. 1003 - Transaction Supporting Document (TSD) needed. [noun]/* kə • stə • mər • di • spyo͞ot/. EXIDRL–IKVFDLIONCFKNQLOFC AMEX CODE A01The Current State of Gift Card Fraud. Card brand definitions for “excessive” vary, but as an example, Mastercard requires acquirers to submit your business to MATCH if: Your number of Mastercard chargebacks exceed 1% of Mastercard sales transactions in a. . . These codes are established by the payment brands to categorize the incoming dispute requests by reason. The Mastercard chargeback flow: Optional: Request for Information (Deprecated) Information SuppliedSearch the Chargeback Reason Code Database. Each card network—Visa, Mastercard, American Express, and Discover—defines and maintains their own unique set of reason codes, which are applied to disputes by the banks that issue credit and debit cards under their brands. The shorthand description is “Goods or Services Not Provided. Disputes must be filed within 90 calendar days of the transaction processing date. Chargeback reason code 10. American Express chargeback reason code F14 falls under the “Fraud” category. 4808 Authorization-Related Chargeback. These symbols stand for reasons why a financial institution may file a credit card chargeback from their client’s name. The most comprehensive guide to chargeback reason codes. 3 Necessary Documentation 21 11. If the chargeback is decided in the customer’s. This chargeback will include a description that provides additional information: Digital Goods $25 or Less. 3 may be able to represent the transaction and reverse the chargeback with the right compelling evidence. In some cases, the agency will have no recourse for disputing a chargeback initiated by MasterCard or Visa. In fact, for every dollar lost to chargebacks in 2019, the average merchant lost an additional $2. A credit card chargeback is a bank-initiated payment reversal for a credit card purchase. Chargeback Reason Codes; Mastercard Reason Codes; Chargeback Rebuttal Letters; CONTACT. Cardholders can dispute digital goods transactions of $25 or less (or the equivalent in local currency) if certain purchase controls were not put. Contact ChargebackHelp and we can have you sleeping better at night by improving your dispute protection in very short order. American Express specifies 34 reason codes under the. . Get your complete guide to Mastercard reason codes, including all the detailed information, chargeback time limits, and other important information you need. There are two main forms of gift card fraud: gift card payment fraud and outright gift card theft. 36. Each of the major card brands, including Visa, Mastercard, and others, have their own system of reason codes. The description, missing imprint, is a reference to the. Mastercard chargeback reason code 4850 is subtitled “Installment Billing Dispute. American Express specifies 34 reason codes under the. Here’s how your store can prevent and deal with chargebacks. The chargeback transfers funds from the acquirer to the issuer. For each reason code, a definition is provided along with the merchant’s actions—or failure to act—that may have caused the chargeback,Protect cardholder data. #5: Excessive FraudVisa Reason Code 10. . 1 Card Recovery Bulletin or Exception File. . 34 Legal process request; 11. ”. 3 is part of an updated and expanded revision of the legacy codes that indicated fraud, codes which were phased out under the Visa Claims Resolution initiative. In these situations, a merchant’s billing descriptor is simply not recognized by the customer. American Express specifies 34 reason codes under the. . ”. Description of Change Where to Look • Require cardholder letter, email or Expedited Dispute Form in first chargebacks for Cardholder Disputes reason codes involving The small business’ guide to credit card chargeback codes. Lucia to 135 XCD • Increasing the CVM Limits in Sint Maarten (Dutch Part) to 90 ANG4863: Cardholder does not recognize. Region Only) 4855 Goods or Services Not Provided. This code collects all the. This article will focus on the. Invalid Reasons for a Dispute. Mastercard chargeback reason codes. Field name: reasonCode. 4 Mastercard Ruling Process 5. Beginning back in 2018, though, Visa and Mastercard began the process of completely overhauling their chargeback and dispute rules and procedures. 5 Visa Fraud Monitoring Program Authorization Reason Codes. Mastercard chargeback reason code 4842 falls under the “Point-of-Interaction Error” category. F02. 4834 – Point-of-Interaction Error – ATM Dispute. Retrieval Request/ Copy request Reason Codes. This chargeback reason code means that the cardholder was not able to recognize the charge on their bank statement and believes that the transaction was fraudulent. The shorthand description is “Transaction Amount Differs. then decided to use cash or a check after the credit card purchase was complete. American Express Chargeback Reason Codes 32 Appendix F Discover Chargeback Reason Codes 41 . 196Visa chargeback reason code 13. Here’s a comprehensive list of Mastercard chargeback reason codes that you might see on your screen: 4807: Warning Bulletin File. For example, if the agency fails to provide. . Thanks for following the Chargeback Gurus blog. Card networks send these codes to merchants to indicate why a chargeback has been filed. 4807 Warning Bulletin File. It can range from 60 to 120 days from the billing date. CFPB Orders American Express to Payment $59. A Mastercard chargeback under reason code 4859: No Show/Addendum/ATM Dispute covers situations in which a cardholder attempted to withdraw money from an automated teller machine, but was. Or fill in the chargeback form because it seems easier than contacting the merchant directly. • Chargeback Reason Code – Each chargeback contains a reason code that signifies the reason for the dispute and the rules that must be followed by the issuer and the merchant in. 4846. A CVV2 code is a 3-digit code located on the back of a Visa credit, debit, or prepaid card. 1. instead of chargeback reason codes Chapter 3—Dual Message System Chargebacks, Overview, Chargeback Message Reason Codes, First Chargeback: MTI 1442 Removed all references to chargeback message reason code 4802—Requested/Required Information Illegible or Missing as announced in Global Security Bulletin No. ’Search the Chargeback Reason Code Database. 3DS1 is less secure, less effective, and incompatible with the way consumers shop online. 3. 2. 65 - Exceeds Withdrawal Frequency Limit. Visa’s 22 chargeback reason codes will be merged into client disputes – fraud, authorization, processing errors, and four guidelines. Credit Posted as a Purchase chargebacks, for example, at. Credit card fraud is rampant, surging after the massive shift to e-commerce that took place during the COVID-19 pandemic. A08 Authorization Approval Expired. Every dollar disputed represents a loss to the merchant of $3. Offer the cardholder accurate transaction amount estimates before processing the transaction. Custom Notifications. Always submit an authorization request, no matter the transaction amount. It also delivers an improved customer experience. By entering your email, you agree to receive marketing emails from Shopify. 3. Description of Change Where to Look • Increasing the CVM Limits in St. American Express specifies 34 reason codes under the. Description of Change Where to Look • Require cardholder letter, email or Expedited Dispute Form in first chargebacks for Cardholder Disputes reason codes involving Merchants who receive a chargeback for a transaction placed with an American Express card may encounter reason code FR2, which indicates an unauthorized charge that the cardholder does not believe they should be responsible for paying. 11. Dual Message System Chargebacks—Fraud-related Chargebacks (Reason Codes 4837, 4840, 4849, 4863, 4870, and 4871), Questionable Merchant Activity (Reason Code 4849) . The chargeback reason codes below explain why this happened. However, even with the convenience and security of Mastercard payments, chargebacks can still occur. Mastercard chargeback reason code 4831 falls under the “Point-of-Interaction Error” category. For MasterCard reason code 4853, provide documentation to support that the chargeback is remedied or invalid through one of the following: The transaction was not a recurring transaction. Description of Change Where to Look • Require cardholder letter, email or Expedited Dispute Form in first chargebacks for Cardholder Disputes reason codes involving Get your complete guide to Mastercard reason codes, including all the detailed information, chargeback time limits, and other important information you need. As mentioned above, chargeback fees are intended to cover any administrative costs incurred due to the chargeback. ACH return codes are a type of shorthand for specific information concerning the return, much like the card decline codes or dispute reason codes used by credit card networks. What is Visa chargeback reason code 13. DISPUTES 3. The shorthand description is "'No Show’ or CARDeposit Canceled. 2 — EMV Liability Shift Non-Counterfeit Fraud; Mastercard Chargeback Reason Code 4870 — Chip Liability Shift; Mastercard Chargeback Reason Code 4871 - Chip Liability Shift – Stolen Card; Amex Reason Code F30 — EMV Counterfeit A false decline on a credit card or debit transaction occurs when a legitimate card purchase is rejected by mistake. The card network then notifies the merchant’s acquiring bank about the chargeback and passes along all the collected information. “Visa has 28 different reason codes. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Discover. ”. Step 4: Card Network Collects Dispute Information. Then it chooses the most applicable code for a. Reason Code 08: Mastercard Questionable Merchant Audit Program: The merchant is labeled a “Questionable Merchant,” as determined by. Next, the issuer passes along all information about the dispute, including the chargeback reason code, to the card network. Chargeback Guidelines are established by MasterCard and not the bank. Monitoring programs temporarily suspended; July – October 2019. In fact, 91. As such, it is limited to merchants in the following merchant category codes (MCCs): MCC 5735 — Record Stores. It indicated that the transaction amount wasn't what the cardholder agreed to. In some circumstances, Mastercard allow consumers to reverse a credit card transaction by filing a chargeback. American Express specifies 34 reason codes under the. Mastercard Chargeback Reason Code 70: Chip Liability Shift. The use of this reason code indicates that the cardholder is claiming they did not participate in the transaction, and American Express believes a counterfeit card was used. What shall American Expression chargeback reason code C05?. As a merchant, you face the brunt of chargeback losses. Cardholders file these chargebacks when a refund credit or voided transaction receipt has not been processed by the merchant. Get your complete guide to Amex reason codes, including all the detailed information, chargeback time limits, and other important information you need. Chargeback. Transaction Amount Differs: 31: Duplicate Processing: 34: Card Not Valid or Expired: 35: No Cardholder Authorisation: 37: Fraudulent Processing of Transactions: 40: Cancelled Recurring Transaction: 41:The Visa Digital Goods Merchant Fraud Monitoring Program is effective as of April 1, 2023. Cardholder-Activated Terminal (CAT) 3 Device. 1 Chargeback Requirements 5 CHARGEBACK PROCESS 5. The code is used to help verify buyers during a card-not-present transaction. S. This would be filed using reason code 12. Merchants will still have 45 days to respond to chargebacks and 30 days to respond to retrievals. Across open networks and include account numbers sent over email, instant messaging, text, or chat. • Section 4: Chargeback Reason Codes—Contains detailed information on the reason codes for the most common types of chargebacks that merchants receive. 4849 – Questionable Merchant Activity – Mastercard Rule 3. the credit card receipts for the day. The chargeback can be for the total transaction amount or a lesser amount. ”. 4849 – Questionable Merchant Activity – Questionable Merchant Audit Program (QMAP) 4863 – Cardholder Does Not Recognize – Potential Fraud. Mastercard chargeback reason code 4853 falls under the “Cardholder Disputes” category. Find out the hidden impact of chargeback reason codes. In some cases it can be upwards of 540 days, though,. There are several reasons why an issuer might decline a transaction. Updated these Visa Chargeback Codes: 30, 62, 85. Code Description; 4801: Requested Transaction Information not Received: 4802: Requested/Required Information Illegible or Missing:Reason code 4808 indicates the broad category “Authorization-related Chargebacks. Description of Change Where to Look • Require cardholder letter, email or Expedited Dispute Form in first chargebacks for Cardholder Disputes reason codes involving Our all-in-one e-commerce fraud prevention solution helps e-commerce companies reduce chargeback overheads while streamlining transactions for legitimate users. 4808 - Authorization Related Chargeback. Updated these Discover Chargeback Codes: U05, U06. 195 Acquirer Use of Message Reason Code 7627-Face-to-Face or CAT Level 2 Transac tion. The code can be used in multiple specific situations; when necessary, an additional message will be provided along with the reason code to inform the merchant which particular type of chargeback. However, you’re not alone; they create headaches for many players within the Mastercard ecosystem. Visa Chargeback Reason Code 10. This liability shift essentially provides merchants. Chargeback reason code 4853 can be used to indicate disputes where the cardholder claims that unauthorized purchases were made from a digital account with a merchant (among other conditions). 3 applies when a cardholder claims a charge—made in a card-present environment—was. The codes also appear on financial reporting associated with disputes. 1002 - Cardholder disputes billed amount. Availability Date: October 24th, 2021. Depending on the circumstances, chargeback fees typically vary anywhere between $5 and $100 per incident. Mastercard Reason Code Description. Their chargeback process differs because it is typically more straightforward. If the merchant has a signature showing that the order was delivered, or evidence that the. 3: Not as described or defective. 1: Services not provided or merchandise not received: VCR Dispute Reason Code 13. Late Presentment Rules: Mastercard. That sounds pretty specific, and to tell the truth…it is. Global Security Bulletin No. 34: Card Not Valid or Expired: 35: American Express chargeback reason code F10 falls under the “Fraud” category. The shorthand description is “Paid by Other Means. Mastercard allows cardholders a fairly generous amount of time to file a chargeback. Representment Documentation. Prior to to, Mastercard’s list of reason colored was long, convoluted, and confusing; currently there been fewer than ten different reason codes relevancy to majority merchants. 6 Credit Not Processed. Take, for example, a reason code 4853 chargeback claiming that merchandise or services ordered were not received. What is American Express chargeback reason code R13? American Express chargeback reason code R13 falls under the “Inquiry/Miscellaneous” category. non_receipt: The buyer claims they didn't get the goods or services. At their core, false declines are legitimate transactions that get blocked on the suspicion of fraud without any fraud actually occurring. Get access to thousands of. The small business’ guide to credit card chargeback codes. 0 is simply a better protocol than 1. Now, 10. MasterCard Chargeback Reason Code 4842 — Late Presentment. American Express Chargeback Reason Codes 32 Appendix F Discover Chargeback Reason Codes 41 . 3 is the less common version for card-present transactions. Each card network—Visa, Mastercard, American Express, and Discover—defines and maintains their own unique set of reason codes, which are applied to disputes by the banks that issue credit and debit cards under their brands. 4834 - Point of Interaction Error 4853 - Cardholder Dispute How to Respond Provide either: Proof that the deficiency that led to this dispute has been corrected Evidence proving that. The following tables show the Stripe categories for each card network’s dispute reason codes. As such, it is limited to merchants in the following merchant category codes (MCCs): MCC 5735 — Record Stores. 1 Chargeback Handling Guidelines 20 10. 4 applies to eCommerce, whereas code 10. Card networks send these codes to merchants to indicate why a chargeback has been filed. 4853 – Cardholder Dispute – Goods or Services Not Provided. Both AFTs and OCTs are often used in concert with one another. How many chargeback reason codes are there? Among the four major credit card networks, there are a total of 151 reason codes. For example, Mastercard has a code which indicates a ‘consumer dispute. The shorthand description is “Correct Transaction Currency Code Not Provided.