Every PlayStation voucher code contains twelve digits. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. Enter the discount code. Click on the "Request a Refund" button and follow the prompts. Click "I'm ready. 12. Store & Refunds. If you purchased your pre-order within 14 days of the release date and the release date has passed, you can still change your mind and request a refund up to 14 days after payment was taken for the pre-order, provided that you have not started. However, you must have less than 2 hours of runtime on record. PlayStation Repairs. Remove all card and payment info from your account. If you would like to keep your subscription, you can select Reactivate Subscription before the payment date of the current subscription to keep it active. Find the order in question and select Return. Select Subscription from the menu on the left of the screen. Pre-order purchases made more than 14 days before the release date; For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. PULSE 3D™ Wireless Headset - PS5 & PS4. Pre-order purchases made more than 14 days before the release date; For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. "Your 12-month membership subscription will renew automatically and $59. The more accurate and specific your information, the smoother the refund process will be. Return your console by going to your local post office/drop off point, etc. Steam. For question one, click "Yes, I am" to confirm you were the person whose account was. Many card issuers allow you to add authorized users who are 16 or younger, granting them permission to charge purchases to your account. Sony PlayStation is being sued for £5bn in the UK over allegations it "ripped off its customers" with overpriced games and in-game purchases. I think that is a fair policy. Two-factor authentication (2FA) and how to enable it. You can request a refund through the support help. Usually they have more than one way to contact them -- normally phone service and another means. After contacting customer support to cancel your Playstation pre-order, you will likely be asked to provide some additional information. These Eerie Photos Are The Only Ones Ever Taken on Venus. Pre-order purchases made more than 14 days before the release date; For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. PS4 console: check transaction history. On the next page, click ‘PS Store & Refunds’ from the list of topics. Dec 17, 2020, 5:13 PM PST. PS support chat not working for 2 days straight. Please contact the service provider for a refund. Important notices. r/playstation. Best case scenario they'll give you a one-time refund as a sign of "goodwill gesture". Based on the agreement and acknowledgment you make when you first purchase your subscription, you can cancel your purchase and request a refund within 14 days from the initial transaction date, even after you start using the subscription. *If you have multiple accounts linked to the same payment method, please check the transaction history for each account. 2 days ago · Approximately $700,000 of unbudgeted employee overtime expenses. Method 1: ‘Request Refund’ Button. In some cases, this includes email, if it's offered at that support center. Your right to a refund depends on the type of product you have purchased from PlayStation™Store: Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles; Pre-Orders; Promotional Bundles such as “3 for 2” PlayStation®Plus Subscription Services; Wallet top ups; Purchases made outside of. You can also add funds to your wallet using a PlayStation Store gift card by following the guide below. 99 will be deducted from your wallet every 12 months until you cancel. When using the Android PlayStation app, you may have mistakenly bought the wrong game version. Order your new Sony PlayStation console or accessories directly from PlayStation. This is before they were so lax about refunds in the US. You would be asking for a refund if you went to McDonalds and your burger looked 10 years old. IriePilipinas • 8 mo. PlayStation refund support. 99 charged automatically every 12 months. Go to Game and App Services. Games. Account management. I saw the disc still showing as in stock so I took a chance and removed the digital from the cart and it let me add the disc version, someone must have removed it from their cart right then. I have had a refund issued before and got my payment back in 3-4 days. Pre-Order Suicide Squad: Kill the Justice League - Digital Deluxe Edition. 1. The Reddit home for PlayStation 5 - your hub PS5 news and discussion. On a Sony PlayStation 5 or 4, you can head into the console’s account management panel to cancel your PS Plus subscription. Then, navigate to the Refunds subsection. 99 to everyone else. Hardware. Go to PlayStation’s official Refund page. Pre-Order The Sims™ 4 For Rent Expansion Pack. Sign in to Account Management. 无论您身处何地，只要在线从 PlayStation Store 购买或预购游戏，在您开启主机时，游戏便会准备就绪。. CD Projekt set up a “Help Me Refund” program to help dissatisfied customers, which cost approximately $2. I've had the digital copy of Assassin's Creed Odyssey: Gold Edition for a while now. Go to direct. On the next page, select PS Store & Refunds from among a few options. Refund a PS4 or PS5 Game Through Sony's Website. There are two types of pre-order refund requests, depending on the date the content was pre-ordered. Of course, the refund policy may be different depending on your region. 99 to Plus subscribers or $9. Enter your first and last name, then select Start Chatting. การขอคืนเงินจากการซื้อบน PlayStation Store. LONDON, Nov 21 (Reuters) - Sony (6758. If you submit a chargeback for a refund that is outside of our refund policy, we may take one of the following actions: lock your EA Account; remove the content charged back. Select Cancel Subscription next to PlayStation Plus. 463. Sony has issued a statement saying it will refund all Cyberpunk 2077 purchases made through the PlayStation Store. 1. To request a refund, contact Sony’s Playstation Network support through the website or through your local Playstation consoles. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. Μάθετε αν δικαιούστε επιστροφή χρημάτων από το PlayStation Store, καθώς και πώς μπορείτε να ζητήσετε επιστροφή χρημάτων για αγορές από το Playstation™Store, για παράδειγμα για παιχνίδια, DLC, προπαραγγελίες και συνδρομές όπως το. Go to Accounts and select Payment and Subscriptions. 17 million. Your right to a refund depends on the type of product you have purchased from PlayStation™Store: Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles; Pre-Orders; Promotional Bundles such as “3 for 2” PlayStation®Plus Subscription Services; Wallet top ups; Purchases made outside of. issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. For most purchases, you have two weeks to. 99. Sony/playstation released your money within 24-48 hours of your request but it can take up to 30 days for your bank to put it back into your account. 99. Select the eligible product. I explained this was a mistake; we do not want the game and asked them to please refund it. Keep in mind that you're not guaranteed a refund even if you do meet the criteria. If you get someone nice, they might do that for you. 10 best PlayStation games to buy on Black Friday. Pre-Order FINAL FANTASY VII REMAKE & REBIRTH Twin Pack. You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. There's an option for refunds although now a days it might just tell you to use the chat bot. 99. Browse PS5 and PS4 consoles, accessories, and games. The refund will be reduced pro-rata for the period during which you used it. Important notices. We cannot guarantee that the refund will be granted. FAQs. When possible, refunds will be issued to the payment method used to make the purchase. 如果您已经在 PlayStation Store 上购买了某些商品，但又改变了想法，则可以申请退款。. All depends on your bank. Based on the agreement and acknowledgment you make when you first purchase your subscription, you can cancel your purchase and request a refund within 14 days from the initial transaction date, even after you start using the subscription. CryptoI refreshed a few minutes later and they were both in stock. Find information about PlayStation products, features and services that are. Problems using vouchers. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. Sony has issued a statement saying it will refund all Cyberpunk 2077 purchases made through the PlayStation Store. Getting our money back from accidental purchases on the PlayStation Store should. " 4. 2. Participate in massive experiences, from updated multiplayer modes like Conquest and Breakthrough to the all-new Hazard Zone. PS4 console: check transaction history. PlayStation 5 Console (PS5) - $449. Corporations are real quick to take your money, not so quick when they need to give it back. From there, a chat box loads and you put in your name and answer a few automated questions, and then it puts you on hold for an agent. 7 on PS4 and a 3. Method 3: Disabling Auto-Funding. Saved $4 and got twice the product. You may cancel a pre-order at any time before the release date and receive a refund. This may show as two transactions in your account transaction history: a refund to your. ABOUT THIS AGREEMENT; 1. 18 hours ago · Now, during Black Friday 2023, you can get the PlayStation 5 "Marvel's Spider-Man 2" Bundle at Walmart for 15% off, or just $499. You’ll first speak to a chatbot that will ask if you’re the owner of the PSN account that was charged. Order your DualSense Edge wireless controller exclusively* from Direct. Experience lightning fast loading with an ultra-high speed SSD, deeper immersion with support for haptic feedback, adaptive triggers and 3D Audio 1, and an all. Marvel’s Spider-Man 2 just launched with both physical and digital editions available for the PlayStation 5,. $99. You may cancel a pre-order at any time before the release date and receive a refund. The refund may be reduced pro-rata to reflect the use you have had of the service. Update: The Board of CD Projekt has commented on Sony's decision to yank Cyberpunk 2077 from the PlayStation Store, noting "[t]he decision was undertaken following our discussion with [Sony. If you haven't yet downloaded the game, you're more likely to get a refund. Through EA: You can Go to the EA Refund page and follow the steps by adding the necessary details to request a refund. Klarna FAQs. Ubisoft recently began issuing refunds for Skull and Bones preorders, indicating a rough future for a title that has already received numerous delays. You can add a maximum of 3 credit/debit. PlayStation Repairs. Find Fortnite Crew and select the Turn Off Auto-Renew option. You’ll have to answer some questions from a chatbot. Here’s what you should do: Head to the PlayStation support page. playstation. Go to direct. There are two types of pre-order refund requests, depending on the date the content was pre-ordered. Pre-order purchases made more than 14 days before the release date; For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. Phantom Liberty expansion. Right now on sale for under $10 are Horizon ZD, Bloodborne, Metro Exodus, Titanfall 2, Bioshock Collection, Batman. Three PlayStation Store content types are eligible for refunds: games and add-ons, subscriptions, and pre-orders. Purchases made through third-parties such as Amazon, Apple, Google, Nintendo, PlayStation, Xbox, or physical retail locations are subject to that retailer’s refund policy. Even in your example, this doesn't make sense. Refunds and Exchanges. Expand this section for further details. How to Get a Refund for Modern Warfare on Your PlayStation 4? For all console gamers, PlayStation 4 is one of the most popular choices. Choose I want a refund. There is an upswell of anger amid the workers at Ubisoft Montreal, the developer of such titles as For Honor and Roller Champions. Enter your payment information. I forgot to cancel auto renewal, but have read that it can be refunded within 14 days. Når du har købt denne type indhold via PlayStation Store, har du 14 dage fra købstidspunktet til at anmode om en tilbagebetaling. PlayStation allows refunds within 14 days of purchase on digital products that have not been downloaded or streamed. 1. Select Yes. Sony on Monday updated its PlayStation Store refund policy: Now you. The agent decides whether you can get a refund or not. . You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. Your right to a refund depends on the type of product you have purchased from PlayStation™Store: Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. While the option may be available for a digital game from the PlayStation Store, the same does not apply for physical games. I like that the controls are. Purchases & PS Store. Sign in to Account Management. Tap on Settings (gear icon), scroll down to PlayStation Network, and tap Support. 99 charged automatically every 12 months. Carefully enter the code and select Redeem. Subscriptions to PlayStation Plus or. Sony has kicked off a new refund policy for the PlayStation Store, and you might wish that it was an April fools joke, because it has serious flaws. Horrible. Enter the verification code from your authenticator app or the SMS that was sent to your registered mobile phone number*. 2. Click on Refund Chatbot. 3 billion pounds ($7. In general, PlayStation gives you 14 days from the date of purchase to request. Pre-Order Avatar: Frontiers of Pandora™ Ultimate Edition. You’ll need to head to the PlayStation support refund request page. To request a refund, contact Sony’s Playstation Network support through the website or through your local Playstation consoles. get to play Spider-Man 2 straight away and may need to seek a refund for their. Layaway payment plan availability varies. Hardware & Repairs. Before following the method, make sure you have your PSN ID, associated email address, date of birth, and the name of the game you'd like to refund. To request a PlayStation refund on a PlayStation Store purchase, you’ll need to head to the refund request page on PlayStation’s support website. Vouchers & pre-orders. Playstation Refund Policy is a Scam and a Half. 9 out of 5 stars with 6056 reviews. Hell Let Loose is a World War 2 action first-person shooter game developed by Team 17. I can't agree more dying light 2 is beyond broken and I just tried to get a refund and rep said no. Every PlayStation voucher code contains twelve digits. Access™ controller. The new refund policy is Sony essentially asking its users to switch off one of the PS4’s biggest conveniences for the sake of security when buying games. It is a contract between you and Sony Interactive Entertainment LLC ("SIE"). Select Redeem Codes from the drop-down menu. In the pop-up chat window, click on "New refund request. Item (s) ship after your final payment. Woot! Here you can find pages that help you exchange an item and check the status of your refund. For question one, click "Yes, I am" to confirm you were the person whose account was charged for the purchase. Store & Refunds. In addition to a reliable console repair solutions for PlayStations, Nintendos, and Xboxes, we also provide our customers with a limited lifetime warranty on replacement parts and. Upon further reflection, however, it’s clear that we made the wrong decision here. Step 1: Open a web browser and go to the PlayStation Support page. The unprecedented move follows complaints that the game has been. Enter your payment information. We would like to show you a description here but the site won’t allow us. If you had to pre-pay for the food, the restaurant would 100% be expected to give you a full refund if you decided 4-5 hours in, you didn't want to wait anymore and still hadn't received food. Find everything you need for help with PS Store and accessing Refunds support for PlayStation. Tiered Services. There are two types of pre-order refund requests, depending on the date the content was pre-ordered. © 2023 Sony Interactive Entertainment LLCThe time it takes to receive a PlayStation refund varies depending on the payment method and the specific circumstances of the refund request. EA Sports FC 24 Standard Edition PS4 & PS5: The successor to the FIFA series, EA Sports FC 24, is one of the top. Select Redeem Codes from the drop-down menu. Connectivity. By following these simple steps, you'll be able to request a PlayStation refund. Played PlayStation since ps1 as a little kid but I'm glad they made it impossible for normal people to buy one because now I see firsthand their shitty, awful way they treat their players. Choose the available option to connect with an EA Advisor. If your refund is approved, you’ll receive the money back to your original payment method within 2-10. To do that: Select the Settings icon on the top right of the PS5 Home Screen. London Tribunal rules that a nearly $8 billion consumer advocate lawsuit against Sony, maker of the popular PlayStation console and content in its online store,. By following these simple steps, you'll be able to request a PlayStation refund. Nov 07, 2023. In just over a week since the global release of Call of Duty: Modern Warfare III, the. Pre-Order Suicide Squad: Kill the Justice League - Digital Deluxe Edition. Answer seven questions, and you will be transferred to an actual support agent. LONDON (Reuters) -Sony must face a mass lawsuit worth up to 6. Published Jan 3, 2021. Upgrading To a PlayStation 5 Just Got Cheaper During Black Friday. Need to arrange a PlayStation repair?. ) Non-refundable. Pre-order purchases made more than 14 days before the release date; For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. PS5. We will be removing the dedicated web form for Cyberpunk refund requests on 6/18/21. PS5. Usually, there are a few caveats when. Having issues with system software? If you’re having issues with your console's system software, start in Safe Mode and update or reinstall the system. 3 billion pounds ($7. The refund may be reduced pro-rata to reflect the use you have had of the service. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. PlayStation has a refund policy in place to provide guidelines for customers seeking refunds for their purchases. Try the PlayStation Repairs tool for connectivity troubleshooting. com, PlayStation Gear Store, and at participating retailers. Due to sonys policy you can only refund games you haven't downloaded yet. Games. The policy aims to ensure a fair and transparent process for both users and developers. Visit the Refund Request page on the PlayStation website either on a desktop or in your mobile's internet browser. Select your online ID > Payment Management > Add Payment Method. 9 out of 5 stars with 33576 reviews. These are the ways you can get a refund for BF 2042. It is highly unlikely you can get a refund if you purchased Payday 3 on PlayStation 5. If a refund is available, you must submit a request directly to. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. Every PlayStation voucher code contains twelve digits. 除下文概述的退款程序外，您还可以根据适用当地法律享有. In some regions, you can select to refund the payment to your E pic Wallet. Products that include virtual currency, skins, or other consumables and products or games that are marked as “non-refundable” are not eligible for refund. 00 (originally $499. Select a category from below: Payments Purchases & PS Store Refunds Vouchers & pre-orders Find everything you need for help with PS Store and accessing Refunds support. I've reached out to support but they are refusing to refund it. You can find the carrier on the ‘order details’ page when you select ‘track my order’. You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. Even after CD Projekt RED released a formal apology encouraging disappointed fans to request a refund from their place of purchase, Cyberpunk. Nintendo refund support. The game literally causes a hardware issue with PS5 making the screen flicker constantly, multiplayer doesn't work, and the main quest line is so broken you can't finish the game then there's all the other bugs that make it borderline unplayable. Caved and bought a PS5 today! Second console purchase since the PS2. Original Story: In an unprecedented and frankly mind-blowing move, Sony has removed Cyberpunk 2077 for sale from the PlayStation Store until further notice. Your right to a refund depends on the type of product you have purchased from PlayStation™Store: Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles; Pre-Orders; Promotional Bundles such as “3 for 2” PlayStation®Plus Subscription Services; Wallet top ups; Purchases made outside of. Norwegian Cruise Line cancels 7 months of sailings, refunds passengers. I feel this against regulations and opposed. The Reddit home for PlayStation 5 - your hub PS5 news and discussion. PlayStation Plus Extra is an ongoing subscription with a recurring fee of 134. Cyberpunk 2077. Items purchased online that exceed $500. Step. Buy now. You can find that page here. After answering 7 questions if you qualify for the refund then you will be redirected to the actual support agent. On your console, go to Settings > System Software > System Software Update and Settings to turn off automatic downloads. In the new window select New refund request. I cannot believe Playstation would refuse to just help us out and refund a ~$20 purchase. Choose Request a refund and then Refund Chatbot. Click on “Yes”. A subscriptions purchased from the PlayStation™Store, with reoccuring fees, include PlayStation™Plus, PlayStation™Now or EA Access. playstation. 3. This is the only refund I have ever processed before so I can't speak on normal orders. How to refund a PS Plus subscription? My annual PS Plus subscription automatically renewed yesterday (1. PlayStation 5: From your home screen, go to Settings. Maybe I tried too late or didn't do something right with my sub. To request a refund for an digital Xbox game, you'll have to visit Microsoft's refund page. Find information about PlayStation products, features and services that are no longer available or are being discontinued. Step. , phones and other tech devices) are returnable only via calling customer service. Get all PlayStation Plus Essential benefits, and explore a world of incredible gaming experiences with Game Catalog • Access to online multiplayer • Hand-picked games to download every month at. Help & Tech Support My son spent around 200$ on v-bucks by. PlayStation® Refunds for Games, DLC, Add-ons. 99 required. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. NON-REFUNDABLE MERCHANDISE. b) Goodwill Returns Policy. Support is open from Sunday to Saturday, 8:00 am to 8:00 pm PT. amazon. Buying a game, a bit of downloadable content, a movie, or any number of other digital items from the PlayStation Store doesn't have to be an irreversible choice - Sony does have a refund system in. 99. If you wish to request a refund, please reach out to the Support team of the store where you have made your purchase for assistance. Although, some of the support is nice and may refund the game for you if you haven’t played it that much. r/PS4. In the pop-up chat window, click on "New refund request. Need to arrange a PlayStation repair?. That's discounted from its. 3 Methods To Avoid Charge On Playstation. Pre-Order Avatar: Frontiers of Pandora™ Ultimate Edition. หากคุณซื้อบางสิ่งบน PlayStation Store แต่เปลี่ยนใจในภายหลังเกี่ยวกับการซื้อนั้นๆ คุณอาจสามารถขอคืนเงินได้level 1. You can also setup the request via the FedEx. Although I know if you have downloaded the content it's basically impossible to get a refund. 99. Step 3: Select the item you want to refund, such as Requesting a Refund, Cancelling a Subscription, etc. $25 PlayStation Store Card. Select PROMO CODE. Every PlayStation voucher code contains twelve digits. Also, the refund will go to your PS Wallet, even if you used a credit card to purchase the game. Before following the. The largest PlayStation 4 community on the internet. Please be aware, any free trials will be included in the 14-day period. Despite the mixed response to Sony's new streaming-focused PlayStation 5 accessory, sales for the new. Please see the PlayStation Store Cancellation Policy for more information. Store & Refunds. Your hub for everything related to PS4 including games, news, reviews, discussion, questions, videos, and screenshots. Refunds. Like the PlayStation Store above, Microsoft says refunds will only be available within 14 days of. 预加载 您最引领期盼的游戏；在该游戏推出前将游戏下载到您的主机中，在游戏一. 9. © 2023 Sony Interactive Entertainment LLCFor example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. I just submitted my refund request with Mojang today after being unable to upload my world for 2 weeks due to Realms-474. Support, rewards, troubleshooting, and game tips for The Crew Motorfest. Take note of the Support ID you receive. All information provided during Account creation, and during the use of your Account, must be accurate and complete. Many players are reporting they can’t get into the heist. Please be aware, any free trials will be included in the 14-day period. Connectivity. You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. Be prepared to explain your reason for requesting a refund. The waiting for the refund to actually come back to you will depend on your card. Sony is offering a full, hassle-free refund for Anthem due to it crashing systems and being unplayable for those of you…Updated at 4:30 p. PlayStation 4:The FTC’s $275 million proposed settlement with Epic Games, owner of Fortnite, alleges the company violated the law by collecting personal information from kids under 13 without parental consent and by enabling voice and text chat by default – an unfair practice that put kids and teens in risky contact with strangers. This means you can return your purchase for a refund as long as it’s in its original condition. Save 10%. Based on the agreement and acknowledgment you make when you first purchase your subscription, you can cancel your purchase and request a refund within 14 days from the initial transaction date, even after you start using the subscription. Your hub for everything related to PS4 including games, news, reviews, discussion, questions, videos, and screenshots. 99 to everyone else. com. With Skull and Bones now in closed beta testing after a half dozen significant delays, it's smooth sailing ahead for this frequently delayed pirate. PS4. 2. The refund may be reduced pro-rata to reflect the use you have had of the service. Subscription services like PlayStation Plus, PlayStation Now, and Spotify Premium can be refunded within 14 days, even if the subscription has started, but the refund amount could be pro-rata for. Sign in to Account Management. A down payment may be required. I recently had an unauthorized purchase on my PlayStation account. If you purchased your pre-order within 14 days of the release date and the release date has passed, you can still change your mind and request a refund up to 14 days after payment was taken for the. Select Subscription from the menu on the left of the screen. If you are seeking a refund for Cyberpunk 2077 specifically, please visit this post for more information. Minimum purchase of $499. Select Subscription from the menu on the left of the screen. Subscriptions - Playstation Now, Playstation Plus, or Spotify - 14 days after purchasing a subscription. Refunds. Return as cyber-enhanced mercenary V in this new spy-thriller expansion for Cyberpunk 2077. Select your PlayStation Plus subscription and select Change Plan. PlayStation Support Page. PS5. Any cancellation requests following that date should be made via our usual. Note down the Support ID and select Next. Select your online ID > Payment Management > Add Payment Method. Visit the Refund Request page on the PlayStation website either on a desktop or in your mobile's internet browser. Purchases & PS Store. Senior Vice President, Brand, Product & Services Marketing. If you would like to keep your subscription, you can select Reactivate Subscription before the payment date of the current subscription to keep it active.