If the Hub is slowly flashing green, it’s in the process of downloading a software update. not sure if this is normal or not. Step 3: Select Controllers > Fire TV Remotes > Add New Remote. Fix it by making sure that the white Ethernet cable is plugged firmly into the Hub and at the Virgin Media wall socket. If the wi-fi doesn't work on your device, it could be a problem with your laptop or phone. We would like to show you a description here but the site won’t allow us. ) 3 times, nothing. If it’s off, you don’t have an internet connection. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). A red light means there is an issue with your connections even though the Hub is on. Let’s try the signal. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. Thank you so much for your post and welcome to the community forums, it's great to have you here. Two red arrows flashing on a Virgin. hub 4 started flashing white, and keeps cycling from solid, to flashing. Solid green when in Modem mode. Check your Hive Hub is placed correctly by following the guide here. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. Once the download is complete, the Hub will take a few. 14-04-2023 15:38 - edited 14-04-2023 15:41. We would like to show you a description here but the site won’t allow us. Stream from Virgin Media. Options. Flashing White – Connecting to Virgin Media network. Hub 3 in modem mode was Solid Red light and indeed with Hub 5 is a Solid Green light. It’s been 4 hours but still green light is blinking but it says that it should be setup in 30 minutes to 2 hours and light will go white but after 4 hours I still see green light blinking. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. Green power light is flashing and WiFi light is green. Hello, my wifi pod is not working anymore. Ganzino. The 1571 light does stop flashing after a few hours but my good lady would like it not. Check the White Connector Cable When the Power Light on your Virgin Media router flashes green, it indicates power issues that can result in an apparent internet connection without the ability to browse. Back panel power and reset button. Virgin Media. When batteries are fully charged, the CHARGING LED will be OFF. We would like to show you a description here but the site won’t allow us. But on install I’ve experienced this green flashing power light with the wifi symbol staying a solid green. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. Green flashing base light for hours, no internet. Got to 3 out of 3 and then box restarted again. Now, navigate to the Advanced Settings, then click on Wireless. 0 and after setting it all up, the power light has been flashing green all day. When you first turn the Virgin Media Hub on, it will show a solid white light for around 60 seconds; it is also the white power light of your Virgin Media Hub. This page requires cookies to be enabled in your browser settings. I have switched it off and on and reset it a few times. Virgin Media Hub 5, Hub 5x, and Hub 4 Lights Meaning. We would like to show you a description here but the site won’t allow us. Modem arrived today , set up and all I have is a green flashing light. Firstly the Internet was dropping out on both WiFi and Lan for a few hours a day and then returning. Off means wireless is disabled. We would like to show you a description here but the site won’t allow us. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Step 4: Hold down the ‘Home’ button for five seconds on the remote you are trying to pair. WiFi box has had a flashing green light all day. White. Next to the TV not behind it. We would like to show you a description here but the site won’t allow us. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. 0, next to where you connect the power cable is a small power switch. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. Thanks for that. We would like to show you a description here but the site won’t allow us. The flashing green arrows mean the Virgin Media Hub 3 is currently getting a software update. I got the kit today and tried to install it. Make sure all cables coming into and out of the Hub are pushed in firmly. The green light might be flashing because of a faulty link. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. The slow pulsing typically lasts up to 10 minutes before turning off when ready. Super hub - Status lights and control buttons. We would like to show you a description here but the site won’t allow us. 106K views 3 years ago. The lights on the front panel provide important information about the status of your DVR. When working normally the power light will be on and the connection light will be off. 15 if we don’t turn up on the promised day of an. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. Wait at least a full minute for the router to reboot. Aug 02, 2023. (Bad AC adapters can. Options. We would like to show you a description here but the site won’t allow us. Text from Virgin confirms my "kit has been activated". The light codes on the Virgin Media 4 hub are the same as the Hub 5. As you connect the power supply to the wall and the Hub, make sure it is tightly connected. 1 ACCEPTED SOLUTION. Manually update your TV to the latest software version. Hub 5 blinking green base light. This may take up to 2 minutes. . Internet has been down for a day, our router is flashing yellow. Options. If it doesn´t happen more times, it might be a temporal limited problem and might be normal. As you connect the power supply to the wall and the Hub, make sure it is tightly connected. tech support says it. We would like to show you a description here but the site won’t allow us. Red. When the connection light is flashing red and the power lightWe would like to show you a description here but the site won’t allow us. how can i get a co; Modem lights all on. Logged into hub 5 to put in to modem mode to install mesh. Hi, I have come home to my main V6 box constantly flashing multiple colours. A green light signifies that the Hub is in modem mode and isn’t sharing WiFi. We would like to show you a description here but the site won’t allow us. Wait. We would like to show you a description here but the site won’t allow us. Everything has been connected and the base light has been flashing green for 3+ hours. Customer Support are on 150 or 0345. Solid Red & Green = Hub failed to start correctly. We would like to show you a description here but the site won’t allow us. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. It does its usual light cycle, then it does a few blinks of a bright blue light. You may have a loose connection somewhere along the line. We would like to show you a description here but the site won’t allow us. Your Hub is offline for some reason. The 'loss of connectivity' light is different and I have seen it before. 83 per day if we don’t install your services on the promised day until installation’s completed. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. Removed hub 3 and followed the installation instructions for the hub 5 only to be greeted with a flashing green light. DO NOT reboot the hub but allow it 8 to 10 minutes to boot up and settle down. A slow flashing green light. This flashes during set up, and then stays green for 2 minutes when you're done. I did have a billing issue, but that has been solved. If your TiVo DVR has flashing lights and does not power on, follow the steps on DVR Doesn. Suddenly this morning we have a green flashing light with no internet. on 12-09-2023 09:08. Can flash for a few minutes like this, it is normal. We would like to show you a description here but the site won’t allow us. This should pair your remote and your box together properly. The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Yellow flashing light on Hub 5. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. Power on. We would like to show you a description here but the site won’t allow us. Options. WiFi Light : Solid Green: WiFi is on. Joining in. It could be the cable is disconnected in the street cabinet, or the Omnibox outside, so you may need a. Joining in. Flashing green: The Hub 3 is establishing a connection to the internet. The power light of the Virgin Media Hub 3. . We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. We get a constantly flashing green light, which means it's trying to get an Internet connection. Options. Plug each one into a mains socket and switch on. We would like to show you a description here but the site won’t allow us. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). When you first turn the Virgin Media Hub on, it will show a solid white light for around 60 seconds; it is also the white power light of your Virgin Media Hub. We would like to show you a description here but the site won’t allow us. Telewest wall socket: no visible power to be switched on. I have also fairly recently moved up to 650Mb broadband to combat these issues. Vonage 2nd line. Have restarted router and all cables appear correct & tight. Amber/Yellow. The Virgin connect app just says no pod detected. The Power light illuminates, and the connection network light will start to flash amber. We would like to show you a description here but the site won’t allow us. However, if you see a red light, it means that there is a problem with your internet connection. Home Phone. CHARGING LED (Red. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Virgin Mobile. We would like to show you a description here but the site won’t allow us. Options. In the meantime, bumped into openreach engineer who says that lach of internet out of the Ethernet ports (I have eero mesh, so don’t use hub4s wireless) means pods will amplify. We would like to show you a description here but the site won’t allow us. . HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. 0800 953 9500. . We get a constantly flashing green light, which means it's trying to get an Internet connection. Wireless – Solid or blinking green when WiFi is on. Dave. We would like to show you a description here but the site won’t allow us. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. We would like to show you a description here but the site won’t allow us. Having searched around I. 1 I left it for a good while although it said it should take 5 minutes. After it, click on the WPS. But what is that light trying to tell you? We’ve got the answer. All lights flashing: Bad hard drive: Replacement hard drive kit or TiVo Repair Service: TiVo Roamio Series5 (4-tuner) TCD846500 TCD846510 TCD846000 (Ignore B or P after model number. The reason that your Virgin Media router is flashing green is that it is searching for WPS. 7 Repeat the process to pair your other Boosters. Since then I have checked the physical connection and rebooted the hub multiple times but no change. 0 Kudos. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. The Wi-Fi light: If this is blinking or solid green, the Wi-Fi is working as normal. Hi, My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. Virgin Phone Switchover. Hi All. Virgin Media Hub 4 Lights and Their Meanings. if i ho. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. We would like to show you a description here but the site won’t allow us. Stream from Virgin Media. Hi I recently moved broadband from Talktalk to Virgin. Virgin Media's official documentation on the lights for the Hub 5 doesn't explain this very well. However, then my wifi stopped working. Red: There’s an issue with the Hub 3. Fix it by making sure that the white Ethernet cable is plugged firmly into the Hub and at the Virgin Media wall socket. Have tried resetting: holding reset button for 60 seconds; no dice. In response to Georgiahx. Ive unplugged the hub but its still happening. Unplug the charger from the wall, then the battery receptacle. Flashing Green & Red = possible power cable issue. £29. Options. All lights flashing: Likely a bad hard drive and/or bad AC adapter. The kit is in Modem Only mode and the service appears to be working just fine. . The internet (mid-day today) decided to stop working. Support tell me that this is fine and is an indicator of network status in the area. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Green, steady: The router has successfully located and locked onto a downstream frequency on the CABLE connection. 2 COLOR LEDs FOR STATUS INDICATION A. I've a flashing green light on my hub, no broadband or phone. In this article, we’ll explain how to disable WPS on your Virgin Media box, stopping that annoying green light from flashing at you. Running modem mode and your own router is a good idea for a number of other reasons, e. It’s likely to be a loose connection in your home. This page requires cookies to be enabled in your browser settings. On restart it went to a solid green light with no internet. We would like to show you a description here but the site won’t allow us. Flashing Green:. ) N/A. Virgin media lack of interest in customers internet problems makes me wonder why people stay with them. We would like to show you a description here but the site won’t allow us. Got my new hub today, after installing it it had a white flashing light for hours, I made sure to call support and activate it (I got 2 messages saying that my hub is activated) after the second message the white flashing light turned red. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. MBBBear. Press the Home button on your Virgin remote and navigate through the Help and Settings category to the Clear or Reset TiVo box option and then select Reset. Middle – Ready (green/blue). Try a 60 second pinhole reset and don’t reboot the Hub. Red . Tuning in. It goes to a blue flashing light and then stuck on solid green and a spinning circle on the browser page at 192. On the back of the Hub 3. on 30-11-2022 19:19. Keeps flashing a white light. N/A . We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Virgin Media. HELP! The arrow light isn't on at all. Factory Reset Your Hub. Note: the red light on the Virgin. We would like to show you a description here but the site won’t allow us. Back panel power and reset button. on 04-06-2023 14:48. I presume you are referring to a 'message waiting' indicator on the phone which is flashing (even when you have no messages). Then relocate it to halfway between the hub and the blackspot. 0 and after setting it all up, the power light has been flashing green all day. If it’s not a technical issue you need help with then we’re here to support you on. I have done that and the light is now green. The WPS button is just above the Virgin Media logo. No downtime reported in our area either. I work from home so it is so important to try find a solution quickly! I have checked the status in the area and there are no issues. If you’re having a problem with your Virgin Media broadband connection, you might well see a red light on the Virgin Media Hub 4. . Solid White; Red Light; Dim White Light; Green Light; Blue Light; Flashing White; Slow and unresponsive internet; Understanding Your Router Lights; Conclusion: LEDs And Their Meanings; Hub 4 Features at a Glance 4 Ethernet ports. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. 0 to connect to compatible WPS devices. Both have had the wifi light continuously. Do this now if needed, as it's a £25 fee if done later. This means that the Hub is on, but your WiFi isn’t. It can be quite frustrating when your internet goe. This flashes during set up, and then stays green for 2 minutes when you're done. POWER LED (dual color): • Red color -Power on • Green color -Charging a battery B. . It has been working great before, and nothing in the house has changed recently. g better router features, better WiFi etc (although you could just use your own access points for WiFi alone). Feb 7, 2020. N/A . 02-02-2023 02:25 - edited 02-02-2023 02:25. Blue flashing light for 2 days now. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). The front LED lights on the Hub 5 display its status: Solid Green – Running correctly. This light flashes green when the Hub's downloading a software update. You can extend your wired network with a cable to a switch. My Super Hub 4 has been trying to update since yesterday lunch time and hasn't be able to update. 0800 953 9500. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. All Rights Reserved Hold the pinhole reset button for 10 seconds on the back of the Hub. I am having the same issue with my modem solid red light all working ok but I am concerned about it can you help thanks. Alternatively, you can hold down the standby button on the front of your box for five seconds or unplug it from the main power supply, wait 20 seconds and then plug it back in. Try a pinhole reset using the hole on the back of the hub (which. You will see a solid white light ring if you have a Hub 4. The lights on the Hub 5 and Hub 5x serve as indicators for various states and conditions of the device. The Wi-Fi light: If this is blinking or solid green,. Two green arrows . Online Light: This light will be green when the box is. on 25-01-2023 16:42. 0, next to where you connect the power cable is a small power switch. We would like to show you a description here but the site won’t allow us. Forum; Apps. Find your router’s power button and press it to do this. We would like to show you a description here but the site won’t allow us. If it’s off, you don’t have an internet connection. on 08-02-2023 19:25. I then did a pinhole reset which it. - Usually by unplugging everything and plugging in only the power cord, I can get the Tivo. If the light is flashing green, the WPS feature is used to establish a connection. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. Can anyone provide a solution (other than calling out an engineer for now). I have logged in to the routers settings and nothing looks untoward there. This means that there is an issue with the telephone system. Checking the Indicator Lights. 83,840. I’m going to do a hub factory reset sometime today to see if that resolves the issue. Last Wednesday I had Virgin Media fitted and within 6 days I seem to have had the dreaded flashing green light on the modem which has meant I cannot get internet access. A flashing red power light signals that there’s an issue that needs addressing. on 19-05-2023 21:46. The WiFi light will flash green for 2 minutes during this process. My Virgin Media App. I have checked the service status in my area and it says no issues. these are from yesterday and today. This should flash when the Hub powers-up, it then stays green for a couple minutes before tuning off completely. I'm on a Superhub 3. Turn off the V6 at switch; then on the V6 box hold down both the power button and the +button at the same time. I'm in s72 postcode area s hiendley just down the road mines gone off as well on the trial tried ringing virgin gave up on them, Yes we are the same, internet disconnected , tried hub 5 reset but blue light on the hub flashing. The WiFi light will flash green for 2 minutes during this process. The red light indicates that there’s no connection to Virgin’s network. We would like to show you a description here but the site won’t allow us. I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. Didn’t even know the reset button was there. Often, turning the power off and on at the wall socket, the broadband Hub or TV box and checking that all the wires are plugged in securely, can get you back up and running. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. Remember: Once the Hub is reset, it will. I got the green power light flashing and WiFi light is green. Hub 5 blinking green base light. If it’s flashing green, it’s starting up. We would like to show you a description here but the site won’t allow us. Hi, my wifi's been down for over a day now and my Hub 3's been interchanging between either a flashing arrow light and a solid base light, and a flashing base light with no arrow light. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. If after rebooting, the V6, TiVo, or TV 360 box is still not working, try running a quick diagnostics check to find the root cause of the issue and how to fix it. Come back wait another 30mins. We would like to show you a description here but the site won’t allow us. Because you resetted the modem, the log might be not correct. Make sure the Hub is on both at the wall socket, and on the power button at the back of the Hub. We would like to show you a description here but the site won’t allow us. Try holding for 1 minute, still nothing. I have tried the WiFi troubleshooting and still nothing. Recording in progress. Options. Options. The only difference is on the Hub 3 the light is a strip near the top of the router, while the Hub 5’s lights are on the bottom. 4. First installation and flashing green light. ReneM. Hub3 flashing green lights. Today I've received my hub 5 and green light is flashing for few hours now. stop flashing your Boosters are paired. Make sure that the cable is well connected to the splitter. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. Flashing arrows doesn't always mean no connection. So still having issues so Virgin customer service say they do not have to activate they can’t solve and sending a engineer out to look at the pod which seems a bit crazy as the internet hub is fine . We would like to show you a description here but the site won’t allow us. Stopped working about 11pm and hasn't worked since. Green . After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. Virgin Media; My Virgin Media; Shop;. White through to light orange are acceptable. If you don’t have issues with anything other than what you’re describing here, you’re unlikely to notice a significant difference. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. Our hub 3 is online and connected to the wifi however there is no internet. All in one super nifty tool. Thank you. How to Force a Connection to the TiVo Service Remote Control Programming Codes How to Program a Remote to Control a TV/Stereo Repeating Guided Setup Troubleshooting Digital Cable TV Signals. The power light should turn solid white when it’s ready to go. on 09-08-2023 15:21. HUB 5 Flashing Blue Light. ughugh. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. Virgin said it was the new software update colour. Check the green arrow in the top right corner of the router to see if it is connected to the CMTS. Goes through stages now of all lights flashing then settles to one green light on left hand side and one red on. We would like to show you a description here but the site won’t allow us. Sometimes it's solid green and then starts flashing then goes s. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. Light is steady when a phone call is in progress. Options. We have a flashing green light, and a solid green WiFi light. 0 to connect to compatible WPS devices. First thing is to check for any “known network faults in your location - Try in 2 places. my wifi went down suddenly last night and hasn’t come back since. First installation and flashing green light. Joining in. I'm not sure what else i can do to fix this any help would be amazing.