We've cancelled your technician 2. You can find information regarding Volt bundles here you can also call us on 150/ 0345 454 1111 and we'll be happy to go through details with you. 0. Also not warm/hot to the touch. on 05-04-2023 07:59. Hi, My virgin WiFi Hub 3. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). Appears to be working normally but I would say a little warm. Pairing in AP mode and EZ Pair (on the bulbs - no option on the plugs) Turning off smart Wi-Fi/Channel Optimisation. We’re updating your 360 box from today. 0. Virgin Media has gone down on Tuesday morning - leaving web users furious. hub 5 flashing blue light. I have a solid red light on my hub, it's hot and I can smell a burning plastic smell. Virgin Media offers four multi award-winning services across the UK: broadband, TV, mobile phone and landline. Hi, this video shows you the steps I took to fix my Virginmedia V6 box which had the flashing green and amber light, and it was stuck on the welcome screen. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green, on a Hub5 the LED will be green. Hub is in open space, on a shelf and when checking the router dashboard it's not overheating either. If you are using WiFi you may also find this light comes on if the WiFi connection is lost. It means there is an issue with your connections even though the Virgin Hub 4 is on. After it, click on the WPS. Fix 1 – Restart Virgin Hub. Joining in. March 17, 2023 by Chantelle Clark If you are wondering what the Virgin Hub 3 lights are all about, this article is for you. It means theres a problem with the return path on your virgin box- basically meaning that your unable to access on demand and hd services. I have contacted customer support who assured me that 'everything looked fine from their end' but everything is NOT fine. The hub does not feel overly warm and it sits on top of my desk with air circulating freely round it. Done this for 10 seconds, and have then pressed the tv button, with the 0 button but it doesn't work, and the remote just flashes white in the corner. Red flashing phone light. Just got a solid white light and nothing would change, resetting etc. 1: Look in My Shows for anything with the red "R" symbol at the top. I am sorry to hear that there is an issue with. Depending on the age of the hub eventually white light can fail and red becomes default. So you won't have to worry about running out of space to store all your favourite TV. We're pleased to announce that we've strengthened our partnership with Netflix. The box should reboot, the power button will turn blue, and it should reset and boot up normally. QuickStart, set up and connections. wifi speed is what it usually is. on 01-12-2022 23:05. and the orange light is still on. . not sure if it’s in the right place. Contact us. 0. Power Light The power light on the Virgin Media router indicates. Router now has a permanent orange light on front. Dear Virgin Team, Our router (Hub 3. Checks you can do. Wi-Fi / arrows) apart from the phone symbol which will flash red before eventually turning green and all three symbols disappear (the green phone symbol is the last to turn off). Virgin Media. I called Virgin Media and tried everything it asked me to do, that is, turned it on and off at the wall; checked all cables, switches etc for loose connections; pressed reset button for 30. The lights on the front of your Hub tell you what’s on and connected. The Virgin Media hub lights have a meaning, and understanding that meaning can make troubleshooting internet problems much more straightforward. I did have a billing issue, but that has been solved. WiFi box has had a flashing green light all day. Community Natter. Flashing Red – Updating firmware. Check that the Virgin Hub 3’s power supply is securely attached to the wall and the back of the Hub and that it is turned on. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. If it’s blinking blue or green, all’s well; if it’s. The Virgin Media Hub 3 is a wireless modem router that comes with a variety of functions. So regarding the light, the box should still be working fine however do keep us posted if you do run into any issues. Hold the minus button on the front of your V6 box down for 10 seconds. Turn off the V6 at switch; then on the V6 box hold down both the power button and the +button at the same time. 1) Access your hub on 192. It is in an airy space; I've reset; I've rebooted and turned off for 10 minutes. What do the lights on my Virgin Media router mean? Virgin Media Broadband Hub; Virgin Router Lights; What Do The LEDs Indicate? Virgin Media Hub. Hi, The light at the bottom of my Hub 3 has been changing colour during the past week or so. The light should turn solid for a moment when you first switch on the WiFi Pod (white). I’ve tried switching the power off on the back of the router for 10 minutes then restarting. This can last for anywhere up to 10 minutes, before a dimmed white light indicates that it’s ready. Virgin Media Super Hub 4 Lights. Alex_Rm. Security matters. What does it mean when the Virgin Media box is orange? There is a light to the left of the Virgin Media logo that shows you don’t have full network connection. Persistent green lights. Installing new equipment, such as a new router or set-top box. Our 1TB TiVo box has six times the storage of our V+ HD Box, giving you around 500 hours of standard TV or around 100 hours of HD TV. Why is my Virgin Media light orange? There is a light on the Hub 3. . It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. Virgin MediaThanks for this. Virgin Media. If the Hub is working okay, just leave it. On the front of the V6 box, you’ll see a small black LED screen with a red Virgin Media logo on it. Not any SSID’s being broadcasted. Go to the Network & Internet settings of your device. Sorry to hear of this issue with your hub 3 main light being amber instead of solid white, we're eager to best assist with this. I have read that a replacement is needed but can't get hold of an actual person to speak to 😑. Red Light. We are reusing his Virgin hub 3. It has five lights which indicate the status of the connection. Here’s what each one means. Hi Adri, the modem light has remained white, whenever I have checked it. The lights are: Power: Indicates the power is on and the router is working. My phone line is connected to the hub since early November. Checking the Indicator Lights. The Power Light: This light should be a solid green when the router is powered on. Blinking blue wan light on virgin hub. . If the Hub is in a clear area and is cool to touch and the red power light remains on the Hub must be replaced. Solid Red – Internet connectivity issue. It used to be solid white, but now it's mostly solid orange and sometimes it turns solid red, then it can becomes white for a while and so on. It means there is an issue with your connections even though the Virgin Hub 4 is on. virgin media tech support has no clue. I do not work for VM. First installation and flashing green light. no other lights or indicators just the red light bar. I am having the same issue with my modem solid red light all working ok but I am concerned about it can you help thanks. Orange LED is ok. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. Hub base light. Sorry to hear of any concerns the constant red light on your hub may be causing you. Check it's plugged in. Simply test your broadband service, and if we find an issue we can help with a fix online. A white light will appear next to that logo to indicate that the box is in use and a red light will appear adjacent to that when the box is on standby. When the connection lights stop flashing your Boosters are paired. Mobile Your Account. Didn’t even know the reset button was there. e phones and ring door bell, I have issues with keeping a stable. Options. Thank you. Yes you do! Now it is more likely the the red light is down to the 1p components that the manufacturers used and are starting to fail rather than it being a genuine overheating issue - but we can't be sure, and even if that was the case, imagine that in the future your hub were to overheat, how could you tell?We would like to show you a description here but the site won’t allow us. Options. If the TV box feels hot, let it cool down completely, and remove anything that’s placed on top of the. Options. Once you reach the WPS settings, you’ll need to disable both WPS options and press save. It is a reliable, efficient and cost-effective way to make calls. There are separate lights for the 2. 0 has got a constant orange light and our internet is working intermittently. I have a Hub 4 but I have 2 separate networks for 2. These Hubs are equipped with LED lights. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). Power Light: This light will be blue when the box is switched on. on 14-03-2023 08:17. If it is red, that means there is a problem with your internet connection. A flashing red power light signals that there’s an issue that needs addressing. Leave it 10' or so to stabilise and then your passwords/passphrase for both the Hub settings and the Wifi networks will revert to the two printed on the Hub sticker on its base/side/card. The lights on the front panel provide important information about the status of your DVR. We have had a Hub 3 for a year with no problems. Red Light. Red. The Virgin Media Hub 3 is a wireless router that is used in many homes and businesses for internet access. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. Virgin media hub 3 lights meaning; Virgin Media is one of the leading telephone operators in the UK. Options. In itself that’s not really an issue especially if everything is working OK. PNG IHDR % V PLTE z= tRNS@ f IDAT c` ! 3IEND B` . If you are using WiFi you may also find this light comes on if the WiFi connection is lost. The do's and don'ts. Hi all, can anyone please let me know all what is included in this bundle, and how much would you expect to pay approx. 19-05-2021 10:33 - edited 19-05-2021 10:35. Try a 30 second pinhole reset of the hub with no ethernet connection. Options. One issue that is commonly encountered is a flashing Virgin Media box. My router has a permanent red light, i have gone through all the steps to clear it but its still there. The hub does not feel overly warm and it sits on top of my desk with air circulating freely round it. Check that all the cables connect firmly into the TV box and your TV. It hasn't been moved since i've had it (several years. 2. These lights are: Power: This light will be solid white when the router is powered on. Checks you can do. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3, where it. White power light is on and Ready light is off. Hub 5 blinking green base light. still getting flashing orange light but on the app it looks like it allows things to connect do I just continue with flashing orange light and cancel the. I would suggest you call Virgin, 150 from your Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault. Hi hope someone can help , my V6 tv box has a constant red light for the last few weeks , ive looked on line and it says it could be over heating but its not that hot to touch , i have tried switching it off for hours at a time but when i turn it back on its still red. on 17-10-2022 00:18. 0 provides essential information about the device’s power status. It has it for about 30 minutes and then turns solid white but no devices can connect to it. 0 has got a constant orange light and our internet is working intermittently. On the hubs 4 and 5 a red light means there’s an issue with the cable connections. Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. It is associated with a range of communication services, such as voice and data, offered by Virgin Telco. Call equipment activation on 0800 953 9500. White power light is on and Internet lights are blue. There are no other lights on or flashing on the hub and my conne. Router is well ventilated and cool. Hub is at least 5 years old if that helps which one it is etc. 4. Check here to find out what the lights on your Virgin Media router mean. I have turned the router off and on still same issue. First, turn the switch at the back of the box to be on. on 05-11-2022 18:26. Also known for its longer name, the Virgin Media 3. After it, navigate to the Admin settings and restart your Virgin Box. Today I've received my hub 5 and green light is flashing for few hours now. I checked my router and it has a flashing blue light. 4Ghz and 5Ghz Wireless networks. Where you go, TV 360 goes (if there’s internet). I have switched it off and on and reset it a few times. on 30-09-2020 17:56. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. Please - 5425686. My hub 3 is showing a solid red light instead of a white light and it keeps dropping connection intermittently I’ve tried the pinhole reset and turning off and on but still showing solid red light is there anything I can do. I called the VM helpline and I got an engineer appointment for 4th of September. The router restarts, using your existing settings. my vm hub is showing a constant red light instead of the normal white light having tried 3 or 4 times disconnecting the power cable to reset the hub the red light still appears although i have internet connection it worries me that vm say there is no issues the can find when they do a systems check. I've a flashing green light on my hub, no broadband or phone. Please pop back to us at your earliest convenience and we'll do our very best to help. solid white light on the hub 4 and the router is completely unresponsive after a power cycle and attempting to perform a reset via the reset button. Connection across the house has been worsening over the last few days. Virgin Media Super Hub 2. Hi . 30 this morning I noticed flashing red light on my hub 5 and knew something was up. Hub 3 - Red Light - Very Hot. Options. Keep the community. White power light is on and Internet lights are flashing. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. When phoning choose the option to report a fault, then ignore all the options offered and you should then be placed into a queue. May 13, 2023 by Jim Johnson Having issues with your Virgin Media internet and can’t tell what those blinking router lights mean? This guide will explain what each light on your. Options. Red light on a Virgin Media Hub 4 The red light indicates that there’s no connection to Virgin’s network. No matter what I do the original pod won’t connect to the hub wirelessly. I have a Hub 3. It should then pulse slowly as it connects to your Hub. Turn the power switch off on the back of the Hub. Luckily everything is currently working. The. Throughout, I cannot connect to my router and internet through Ethernet and Wi-Fi. The code C233 is a specific code used by Virgin Telco. viczig. A white light will appear next to that logo to indicate that the box is in use and a red light will appear adjacent to that when the box is on standby. My hub4 will not connect to the internet, I have tried resetting, turning off, checked all the wires. Hi my virgin. Options. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. It came on all of a sudden this afternoon and restarting and checking wires hasn’t fixed it. Go to solution. Reboot the Virgin Media broadband Hub and TV box Sound issues on Virgin TV channels TV issues can be caused by a number of factors, from connection faults to issues in your. 1 ACCEPTED SOLUTION. on 17-12-2022 17:27. V2 modem and 1Gb tips and tricks. 1 ACCEPTED SOLUTION. 7 Repeat the process to pair your other Boosters. the router has a stable green wifi symbol but the internet symbol underneath is flashing green continuously, the same symbol also flashing on tv box. Recording Light: This light will be red when the box is recording a program. Provide 10 minutes for it to do any required updates. Check in 2 places. Thanks for posting and welcome to the community. A power adaptor to plug into the Stream box and a power socket at the wall. Don’t worry, it happens to the best of us. The first person I spoke with had never heard of the Blue Light Card, was put on hold and then cut off. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. It should then pulse slowly as it connects to your Hub. Hello, everybody, i have question regarding my router and internet, i have set my router and tv box up and i have the virgin 360 box and my router light has been orange since i set it up 2months ago, it says in the set up guide the light should be white which mean everything is running right, does the orange light mean i. After switching off, unplugging and resetting the box using the pinhole, letting it sit for at least 15 minutes and plugging back in again, the box now has no lights at all. White power light is on and Internet lights are flashing. on 06-12-2022 20:53. Options. Hub 4 lights keep coming on and off. If nothing shows on there, try calling it in as a fault (free on 150 VM line. I've touched the hub and it seems a. The power-indicator LED on the right, and then the "network connection" warning in the middle. One of the key ways to troubleshoot your connection is by understanding what the different router lights mean. When you’re using their services, it’s important to know what the lights mean on your Virgin Media equipment. it's possible that your's still needs activating. For example, with a Hub 3 device, a flashing red light means your device is on but your WiFi. There are three indicator lights on the side of the Super Hub, each indicating different functions: Top – WAN (green/blue). • Switch the hub back on at the power. I have tried re-setting the Hub and turning it off and on but the red light remains. Try a 30 second pinhole reset of the hub with no ethernet connection. Virgin Media logo, on the Super Hub 2 it says WPS and on the From top to bottom, this is what the other lights on the Super Hub mean: The “Traffic” light: If this is twinkling blue or green, everything’s working. Options. One of the most common. I don't really care that the light is orange, what I do care about is VERY poor WiFi. I got a virgin media intelligent WiFi pod sent out to me a week ago and it doesn't seem to make any difference. This flashes during set up, and then stays green for 2 minutes when you're done. No Virgin Hub 3 Lights on at all. Find your router’s power button and press it to do this. Virgin Media Hub 4 Lights and Their Meanings Solid White Red Light Dim White Light Green Light Blue Light Flashing White Slow and unresponsive internet. This article will explain how to go about claiming a refund and what to do if there is an issue with your refund. But in most cases, a green light will mean something else depending on which light is green. Not applicable. intermittent. I've checked the network log and there's a lot of warnings and critical entries:Mobile Your Account. If the power button is flashing amber, your hub is in recovery mode. Understanding what each of these lights mean can help you diagnose and troubleshoot network issues. Doesn't matter where I plug it, near or far from the router. Connect the white cable properly to the Virgin media wall socket. Step 1: Look at the back of your modem. also pin reset. Dave. It has three LED lights on the front that indicate the current status of the connection. Green Light. You need to move your Pod nearer to the Hub so it can resync, and move it back. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. - checked all cables, switches etc for loose connections. To ensure a strong Wi-Fi signal and reduce interference, consider the following tips: Bandwidth Management on the Virgin Media Hub 5 Virgin Media Hub 5 and Wi-Fi Security Alternative Connection Methods for your Virgin Media Hub 5 Virgin Media Support What do the lights on my Virgin Media router mean? Virgin Media Broadband Hub; Virgin Router Lights; What Do The LEDs Indicate? Virgin Media Hub 2. on 09-08-2022 09:04. If you spot any issues, try our Troubleshooting tips on page 10. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. Installing . There's no official status of an orange light on the Hub 3. HUB 4 Bricked - Solid white light. One of the key ways to troubleshoot your connection is by understanding what the different router lights mean. Amber light on Virgin router means that the router is not connected to the Internet. It may also flash green when the Hub is performing a software update. Hi clairelb444, Thank you for reaching out and welcome back to our community, sorry to hear your Router light is Red and that it appears to be hot, so I can help I will send you an invite into a private chat, once received please click on the purple envelope to accept. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. • Switch the hub back on at the power. i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. The Wi-Fi light: If this is flashing or solid green, the Wi-Fi is working as normal; For more information and solutions to Virgin Media Hub. Hi I have a constant red light on my router 3. No matter what I do the original pod won’t connect to the hub wirelessly. Here is a handy guide to the light on your Hub 5. Orange light on Vm Hub 3. The light should turn solid for a moment when you first switch on the WiFi Pod (white). On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green, on a Hub5 the LED will be green. Please report back with the result. If it’s flashing green, it’s starting up. 4 Ghz and 5ghz Virgin networks. 19-05-2021 10:33 - edited 19-05-2021 10:35. I have had a solid red light on my hub for over a week. It used to intermittently change between white and orange but now it stays orange all the time. 4 and 5GHz. Entertain me; Broadband Deals. If you don't see the flashing green light, then you may need to check the connection between your Hub and the Virgin network. Knowing what the lights mean can help you diagnose any issues you may be having. Options. Step 2: Turn the power off. For £76 a month this shouldn’t be happening. It could be that there is an interruption in the connection, a fault in the line, or a problem with the box itself. You can call it in on 0345-454-1111 or else wait for the forum team. The Virgin Media Hub 3 is their most popular router, powering millions of homes and businesses around the country. The orange (amber) is just the LED showing it's age, they do tend to change colour, the same with the lights on the hub 3. Good morning, My virgin WiFi Hub 3. Options. Options. Looks like it may need changing. The hub is in an open area all to itself, and is not hot to touch, aside from a little bit of heat from the top area. perhaps the hub is not been added to your account. Meaning of Different LED Lights on Virgin Media Hub Virgin Media offers a range of cost-effective and feature-rich Hubs, including Hub 2, Hub 3, Hub 4, Hub 5, and Hub 5X. Hey I’ve just set up my new broadband Hub 3 router and although I can connect to the device, the display is an orange light instead of white. Choose an option below to help you make the most of your new service. ) d HUB 5 Flashing Blue Light. If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. 2. Hi, My router has a constant red light. on 10-09-2022 13:10. The Hub should now operate normally. What lights should be on Virgin Media Hub? When you connect your Hub to the network, the internet light will be off. White power light is on and Ready light is off. on 05-11-2022 12:12. Options. Installing a Replacement router. Meanwhile the Wi-Fi drops out the same amount of times. In normal operation the power light will be on and the connection light will be off. Virgin Media Intelligent Mesh Wi-Fi Pod ReviewWatch Virgin Media Hub 5 Review to GrumpyMan's REVIEW.