Any website unsuitable for children is blocked by default. For fraudulent e-mails, forward to [email protected] @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. Over 400 servers in the UK and over 5,500 worldwide. I've rebooted router and restarted devices but nothing helps. uk, which will give you a rough idea on if it's a single ISP in the UK that's. There, you get to choose whether Child Safe and Virus Safe are on or off. The Websafe is based on DNS at our end but a customer can override those settings by manually setting DNS to be google for example (8. Virgin Fibre: Master of Entertainment. By comparison, BT’s Fibre Essentials, with the same speeds, is £30. We did scan the - 5320371In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. Re: Websafe settings no longer having effect. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Virgin Media Web Safe allows you to block certain websites on all of your devices connected to its network. on 05-01-2023 17:27. Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anything. Virgin Media has today become the last of the big broadband ISPs to launch free Parental Controls (Web Safe), which support the Government demanded network-level filtering technology to help censor “potentially age-inappropriate websites“. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Parental controls are a set of tools designed to protect and keep children safe online. The fact you cannot configure VM web safe may be part of the issue. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. We would like to show you a description here but the site won’t allow us. , S. Available with M50 broadband or faster. 1) I thought the results wouldnt show but they did. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. 168. run the Standard test and confirm the Hostname. 1. How to access advanced settings. Allow at least a metre of clearance for best performance. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. @Tudor wrote: In the second picture, two posts back, ‘static’ is ticked for the IP address, this is totally wrong for VM, it must be ‘DHCP’. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. I’ve swapped Ethernet cables. Have ensured no updates for windows. If you suddenly discovered that your IPTV service no longer works, chances are that Premier League matches are airing. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. @blueyonder. NordVPN – Extensive server network. We'll go over how to set up the filter, what. 118. Have issues using VM Wi-Fi - 3 different laptops with different browsers and phone. If you want to know more, the updated sections are 6. Virus SafeNot sure how fast you need to go? Why not look into M125 Fibre Broadband if you have fewer than 10 devices or start from M250 Fibre Broadband if you have more. 8. Click on Plan and device. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. We would like to show you a description here but the site won’t allow us. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks. Check in your account settings on their website. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. You’ll pay nothing for 3 months (with no payment details. For more tips on how to keep your kids safe online, visit Internet Matters. Forum Team. I can look into doing this for you, I will send you a PM. I have followed the various helpful advice. Access your Hub's configuration page -. Call us from a textphone on 18001 0345 454 1111. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Go to Account settings, then Account details b. So you can kick back and enjoy yourself, knowing somebody’s got your. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Step 5 If you believe that a fraudster may have ordered Virgin Media goods or services using your details, or a Virgin Media/Virgin Mobile account has been set up in your name without your permission, then please report the issue to our Customer Care team by calling 150 from your Virgin Mobile phone or 0345 454 1111* from any other phone. Using Google's DNS as suggested resolved it to 140. Click: Web Safe. Please enter your email. I censored my connection information but you can follow these guidelines easily in min. We would like to show you a description here but the site won’t allow us. You need to disable Web Safe. Once logged in you will see 2 filters; Virus Safe and Child Safe. . Reply. Hello, I am having this problem too. Shaun0963. MIGHT HAVE SOLVED I would appreciate your thoughts if this may be the cause. 0 you will need to use 192. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Alternatively, you can call 0345 6000 789 using your child's Mobile phone so that you can activate the parental controls. At Virgin Media, we pride ourselves on our parental controls. Web Safe consists of Virus Safe and Child Safe. Hi there @cheezdude . These simple tips will allow your hub to operate to its full potential and transmit the best WiFi signal. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. 168. Click: My Apps. No bank or credit card details are required for the trial. If Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. Virgin Media is a big firm and that makes it a hot target for hackers. This allows you to choose the type of content you can restrict. 1. Click the big on/off icon to connect. not very safe!! nobile Posts: 574 Forumite. 99 a year to protect 5 devices with F-Secure. virgin. All Rights ReservedVirgin Media. Learn how you can change Web Safe settings to turn Child Safe off. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. £8p/m extra or included with Gig1 or Volt. Virgin was on the phone to you with an apology within the hour after I queried its unwanted attentions. We would like to show you a description here but the site won’t allow us. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. These are two settings — Virus Safe and Child Safe. We would like to show you a description here but the site won’t allow us. They tried DHCP it don't work so I wanted to see if with the hub in router mode with the Mesh as static IP would work. 66K;Trying to log in and access My Virgin Media and after authentication I am left stuck on a loading page with the loading animation looping endlessly. 1. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. For more tips on how to keep your kids safe online, visit Internet Matters. Change your details. Web Safe consists of Virus Safe and Child Safe. To activate Virgin Media Parental Controls select ‘ACTIVATE’. What is the websafe option on Virgin Media? Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. on 18-01-2023 20:59. 168. £8p/m extra or included with Gig1 or Volt. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. 0. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. At Virgin Media, we pride ourselves on our parental controls. Posted: Fri Aug 22, 2014 11:16 am. Available with M50 broadband or faster. I wouldn. com 194. Web Safe only works on devices connected to your Virgin Broadband at home. If you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. The Proposed O2–Virgin Media Merger Will Significantly Increase the Level of Fixed–Mobile Convergence in the UK May 2020 Simon Lumb; Virgin Media Response; Virgin Media Reports First Quarter 2007 Results; Virgin Media Annual Report 2009 27APR201011453220 Dear Stockholder, 2009 Was a Year of Significant Achievement for. 8. Click on the Overview tab, where you have two options – Virus Safe and Child Safe. 168. Virgin Media also offers an additional security tool called F-Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023How to turn on Child Safe. We would like to show you a description here but the site won’t allow us. Given at any time my old r7000 net gear would connect with no issues or nthiugh my websafe nonsense was off, I suspect it wasn’t , and much toggling finally got it off for real . 0 Kudos. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Click on Manage Web Safe. Sign Up # (also hope it's ok if i tagged you)# **# aos# aosedit# but I LOVE SKYE# gifs# jemmasimmuns# mine# skyeedit# skyejems# so i finally get past the blocked websites on my computer and the first thing i do is gif#total trash :-)We would like to show you a description here but the site won’t allow us. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. To recover your email address we need your account number, area reference and date of birth. Calls to 159 will be charged at the usual national rate call, which is usually included in your mobile package’s minutes. Internet Explorer) and enter the address If you have enabled modem mode on your Hub 3. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. It's part of a suite of online safety tools from Virgin. The webhost is TSOHost. Have also followed the oft-posted link to the 'old' webpage. I am trying to enable child safe but getting error: " Sorry the changes you made were not saved, please try again". Mobile customers. Last updated: 25 September 2023. 168. We'll be more than happy to assist from here! CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. WiFi hotspots. We would like to show you a description here but the site won’t allow us. Click: My Apps. If VM block your own server, then maybe it's on a blocklist of known spam IPs, meaning your own VM IP is listed as bad. My website: scolexrobot. These are two settings — Virus Safe and Child Safe. Tested it out today via a simple Google search. Virgin Media takes online safety seriously. Since 2013, all new customers to the four biggest ISPs (Sky Broadband, BT, Virgin Media and TalkTalk),. If you're still having issues changing your settings, please let us know. £8p/m extra or included with Gig1 or Volt. In addition, parents can access operating system or device parental controls as well as third-party software from anti-virus companies to further limit children's activities online. 10. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. Available with M50 broadband or faster. Plus there’s an extra level of protection with anti-virus and anti-spyware – powered by one of the world. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. Hello Graham, I don't know if it is connected but I'm haveing trouble accessing the LEMB threads even loved in. I’ve swapped Eeros (from Eero Pro to Pro 6E), I’ve swapped from Hub 4 to Hub 5. The first is categories. And finally, you can add timing restrictions. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. It only appears when using Microsoft Edge as the browser. Should the issue persist post back here to have issue flagged to the forum team. Virgin Media takes online safety seriously. Web Safe consists of Virus Safe and Child Safe. com. A new secure password will be generated for you. 0. Web safe was working fine. 8. SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. Virgin Media account help and support . Remember that parental control settings are only one part of online safety. See. Virgin. Service status isn’t just a. Once logged in you will see 2 filters; Virus Safe and Child Safe. If any issue occurs, you can try disabling the Virgin Media Websafe Settings (Child safe mode off) and try again. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. uk' email address. 4. The Downdetector Virgin Media page is here. WebSafe allows you to set age categories on your network for users. Got it now thanks both, was Virgin Media WebSafe that was blocking it, thinks your website has viruses on it! I have EE broadband and mobile and not had any problems with blocking so far. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. Hit the “Manage WebSafe” button. Malware is a type of malicious software, designed to infect your device to manipulate or damage it. Move message to Spam folder (default) Flag a message as. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. Vonage 2nd line. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings!. FWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIK 0 KudosVirgin Media. Virgin Media services are only available in eligible Virgin Media network areas. Virus SafeAfter the 12 months free trial, you will be able to renew F-Secure SAFE for £25 a year. You can even reboot your Hub from the comfort of your sofa. To keep. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. 2. If it was a scam, they will be able to help and protect you from falling victim to fraud. 9. Adjust the settings according to the level of protection you want. M500 – 516Mbps, the fastest, most widely available fibre optic deal in the UK. Options. 0. At least 30Mbps download speeds in every room or £100 one-off credit. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. A VPN circumvents restrictions by encrypting and sending all of your traffic through a tunnel that is decrypted once it reaches the VPN server. 222 and 208. The Eero can now connect. TalkTalk HomeSafe, BT Parental Controls, Sky Broadband Shield, Virgin Media WebSafe)?We would like to show you a description here but the site won’t allow us. None work. 123,8. Go to Account settings, then Account details b. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. It blocks sites that may contain phishing and malware, and allows you to set up. This is a fast and very easy trick that can work even if you're not a Virgi. . Web Safe is a free tool that blocks access to unsuitable, fraudulent or virus-infected sites on your Virgin Media home network. Access your bills, diagnose faults and manage your package. Please enter your email. . The Wi-Fi functionality is switched off and only an internet connection. Bypass Child Safe & Virus Safe. Virus SafeWe would like to show you a description here but the site won’t allow us. Up to 3 WiFi Pods if needed. Virus SafeVirgin Media was founded in 2006. 1. Websafe settings show as off, but I'm still not able to access any content this blocks. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. @virginmedia. Now costing just £27 per month on an 18-month contract, Virgin Media’s M350 broadband-only package is discounted by a whopping 52 percent this Black Friday, down. These are two settings — Virus Safe and Child Safe. Virgin Media BT Sky; Broadband: We’ve now rolled out Gig1 Fibre Broadband across our entire network - with average download speeds of 1130Mbps : Less than 1 in 3 customers can get their top average download speed: Less than 1 in 3 customers can get their top average download speed: TV on the go Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. Options. We'll go over how to set up the filter, what. And finally, you can add timing restrictions. Virgin Fibre Areas only. Options. Further exclusions & legal stuff apply. Learn how you can change Web Safe settings to turn Chi. on 10-02-2023 18:14 Hi all. Any help appreciated. Another good source to check is the Downdetector website. Up to 3 WiFi Pods if needed. Virgin Media does not come cheap, but sits in broadly the same price bracket as Sky and BT. on 09-07-2023 22:56. try going to if Web Safe is on this site should be blocked. Bypass Child Safe & Virus Safe. M350 Fibre Broadband and our higher M500 Fibre Broadband and Gig1 speeds are great for gaming and busy, gadget-filled homes. TalkTalk HomeSafe. It’ll automatically detect and remove viruses, malware, ransomware and spyware. If you want to know more, the updated sections are 6. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. . CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. Just log-in to “My Virgin Media” as the primary account holder. 866 Views. Virgin Media Mail. My Virgin Media . Have looked at previous similar posts and have tried. 10. Check that childsafe is enabled on your Virgin Media account. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. My clients are configured (via DHCP) to use the router and the router is configured (via DHCP) to use Virgin's. At the time of writing (June 2023), an entry level M50 broadband deal is £38 per month for 18 months. Changing network settings to use any Public DNS should re-gain full access for the device. You don’t go into the hub to change settings, like adding sites to block, you login to Websafe with your My Virgin Media account login. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Your link takes me to the internet security page, and it shows how to switch on parental control. It’s also worth mentioning that Virgin Media offers the fastest widely available fibre optic package in the UK, with average download speeds of an eye-popping 516Mbps. Could I request for some intervention from any of the admin to. On EE, there are 3 versions of content lock: moderate, off, and strict. Click: Web Safe. At least 30Mbps download speeds in every room or £100 one-off credit. Any attempt bounces me back to my account page. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. 222. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Further exclusions & legal stuff apply. Up to 3 WiFi Pods if needed. virginmedia. We’ve been recognised year after year for providing the fastest widely available broadband speeds, and our Project Lightning network investment means that up to 17 million homes and businesses will be able to. If you would like the Web Safe settings changed, let us know as this can be a work around for now. We would like to show you a description here but the site won’t allow us. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Login to the Virgin Media online account in a web browser. Excludes broadband faults and broadband network outages. 67. com 9. When I got the Manage Websafe Settings I get the virgin - 5135652 - 2Options. Try both Mac and Windows. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Being honest helpful and constructive virgin media are the worst company I have ever had to deal with in 30 years of business, put in at least a myriad of customer service rather than just billing teams to rip people off and the most constructive feedback I can offer is either shut the company down or sell on to someone else who cares. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Please look out for the purple envelope. Login in the the Virgin Media online account and try the to enable websafe. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. My Virgin Media, making managing your account easier with all your information in one place. From the device on which Web Safe appears to not be working go to What is the AS Name value reported? The following example reports this value as Virgin Media. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. 9. Facebook Twitter LinkedIn. Find out how to install,. 168. 9. 0. 159 will never call you directly, but you can trust 159 to always put you through on request to your bank. We would like to show you a description here but the site won’t allow us. If the latter then when signed in to My Virgin Media go to Web Safe Settings (old UI) and try making the changes there-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. This includes restricting children from accessing inappropriate or adult content. Non-Virgin Media customers are charged £79. 11 March 2014 at 10:05PM edited 11 March 2014 at 10:13PM. Worried about online fraud and security or received a notification from us of. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. 222. _____ Scott My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Hi, I've noticed the VM web safe is not working properly. Jim__d. They will be able to check what email address you are using by going. 8. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. 159. If your Virgin Mobile is connected to your home broadband, you can browse protected. The only thing left is ARP but. VPNs we tested to unblock various forbidden resources. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. 8. I'm so sorry to hear that you are facing this issue regarding your settings, I'd be happy to pop you a PM so we can reset this for you. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off. So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. g Snapchat, Google, EE, Sky. . Includes a 30-day money-back guarantee so you can try it risk-free. Users can change their settings at any time in My Virgin Media. I activated it yesterday, & it confirms my settings. 0. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. 159. Virgin Media Live Chat is available every day of the week, between 8am and 10pm UK time. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off. Every time I'm told to wait 24hours each time to get this fixed, which still hasn't worked. VM web safe not working (unable to configure it or turn it on/off is a regular source of complaint on the forums) and it works via VM DNS. Watch the video to get quick tips on how to manage parental controls on Virgin Media Broadband. If you are not the main holder and are using a My Virgin Media sub account you will need to contact the main account holder. Free Virgin Media Hub 5 Wi-Fi router. Set up a guest network. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. And we don’t mean wrapping them in bubble wrap. Check Device Power in Virgin TV V6 yesterday; Virgin 360 box keeps deleting recordings in Virgin TV 360 yesterday; Unable to login to TV Control app in TV on the go yesterday; No activity from V6 box in Virgin TV V6 yesterday; Virgin TV Go keeps un registering the 1 device i use now it's locked out] in TV on the go yesterdayMicrosoft Defender Firewall: Microsoft’s long-standing firewall isn’t quite as glossy as those you’ll get from Kaspersky or ESET, but provides capable protection against network threats. For now we can say that the Virgin Media interface and system is very similar to the providers above. Any such application must be made to the High Court directly and must: clearly indicate your identity and status as an applicant. 9. The most drastic free gambling blocker that helps block the player for all online casino sports betting sites in the UK. Virgin Media Web Safe allows you to restrict certain types of. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. Web Safe consists of Virus Safe and Child Safe. Hi timcollier1965 Thanks for posting and welcome back to the community. I have searched alot on here but cannot find the answer.